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About

Proactiva - meaning proactive in Spanish (my passion language) - is your virtual ally, offering tailored virtual administrative support to help your business grow and run smoothly.

Hi, I’m Rochelle, a Virtual Assistant with a knack for keeping things running behind the scenes. With over 18 years of experience in project management, event planning, administration systems, and stakeholder engagement - spanning universities, non-profits, and small businesses - I bring calm structure, initiative, and a can-do attitude to everything I do.

I specialise in admin support, accounts assistance, project and event coordination, and streamlining processes for busy entrepreneurs and growing businesses. From managing budgets and reports to designing workshops and liaising with international partners, I’ve handled a wide range of tasks with a focus on outcomes, quality, and people.

I’m here to help you free up time and headspace so you can focus on the work that lights you up, while I take care of the admin that doesn’t. Whether it’s setting up systems (eg. Cliniko, Google Workspace), managing communications, or wrangling spreadsheets, my goal is to make your day easier.

Supporting clients Australia-wide, with the bonus of face-to-face catch-ups if you’re local to Melbourne!

Services

ADMIN SUPPORT

  • Database management

  • General project tasks

  • Spreadsheets

  • General admin & organisation support

  • Email management

ACCOUNTS SUPPORT

Efficient management of payables and receivables:

  • Invoice processing & reconciliation

  • Supplier & client communications

  • Payment tracking & follow-ups

EVENT MANAGEMENT SUPPORT

  • Venue sourcing

  • Preparing runsheets

  • Obtaining quotes

  • Helping with event content research

  • Setting up event registration pages

… and so much more

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PROOFREADING & EDITING

  • Documents

  • Presentations

  • Web content

  • Social media content 

RATES & PACKAGES

Ad-hoc Ally

On-Demand Support, Anytime!

Need a quick hand?

Whether it's an urgent admin task or just an extra set of eyes, get flexible, immediate support when you need it.

No commitments, just results. Ideal for ad-hoc administration tasks.

Rate: $70/hr

Minimum 2 hours

Starter Ally

Boost Your Productivity!

Perfect for new clients who are exploring the benefits of a VA.

A one-time package of 5 hours to tackle your to do list and experience the stress-free delegation.

Rate: $325

Valid for 30 days from purchase

Business Ally

Your Reliable Right Hand!

For business owners who need consistent, dependable support—without the cost or commitment of hiring salaried staff.

Purchase a bundle of hours to use as needed, giving you flexibility and peace of mind.

Hourly Bundles:

🔹 10 Hours – $600

🔹 15 Hours – $900

🔹 20 Hours – $1200

All bundles are valid for 30 days from purchase.

Project Ally

Have an exciting project you need assistance with?

A project-based package for larger tasks or projects that need dedicated time and focus. Ideal for clients with specific projects in mind.

Quote on enquiry

What Our Clients Say

Discover how our virtual admin support has helped businesses

run more smoothly, efficiently, and stress-free.

See how we can do the same for you!

I’ve engaged Rochelle from Proactiva for the past 12 months to support my accounts, and the experience has been outstanding. From day one, she brought structure and clarity to what had become a messy accounts receivable ledger.

Rochelle’s attention to detail is exceptional. Our accounts are consistently up to date, customer queries are followed up promptly, and payments are now received on time. She not only tidied up the backlog but implemented processes to ensure everything stays on track.

Having reliable and accurate support in this area has made a significant difference to my day-to-day operations. I would highly recommend Rochelle to any business seeking dependable, detail-driven accounts support.

Jason Midler

Parcelnet Australia

Having Rochelle as part of my business has brought exceptional value. She has expertly streamlined operations and workflows, and efficiently manages my day-to-day admin.

Rochelle approaches every responsibility with unwavering dedication and remarkable attention to detail. With her support, I’m able to complete my workdays with clarity and peace of mind, fully focused on my clients and patients - confident that all administrative tasks are handled with professionalism and care.

I truly cannot envision running my business without her invaluable contribution.

Dr Jennifer Robinson

Owner/Director, MVA Integrative Veterinary Therapies | Herbal Solutions

Working with Rochelle from Proactiva has been a transformative experience for our team. Her expertise in streamlined operations and her ability to quickly identify bottlenecks in our workflow were exceptional.

Rochelle didn't just offer theoretical advice, she provided practical, hands-on solutions that we could implement immediately.

Rochelle is professional, insightful, and genuinely dedicated to ensuring her clients achieve their goals.

We highly recommend Rochelle and Proactiva to any organisation looking to move beyond just 'reacting' and truly 'proactively' optimize their business performance.

Linda Ingham

Administration Manager, Big Ben Services

I wholeheartedly recommend Proactiva to small businesses seeking reliable virtual assistance support! After collaborating with Rochelle for over two years, I've consistently experienced prompt, efficient, and professional service. Having a trusted partner like Rochelle has been invaluable and she has been instrumental in helping me manage my workload! Her ongoing support has allowed me to focus on growing our business while she handles all the details, which has saved me time and reduced stress. It’s a pleasure to work with Rochelle- a valuable asset to any business!

Sharon Hacham

Co-owner, 4me Gluten Free

I had the pleasure of working with Rochelle for 18 months, and the experience was seamless, easy, and always enjoyable. Rochelle is without a doubt, the most organised and efficient person I have ever met. She consistently stays one step ahead, understanding the needs of each project and implementing the systems necessary to ensure everything runs smoothly. Her proactive nature and numerous ideas were invaluable, and she always shares her thoughts in a polite and thoughtful manner. I cannot recommend her highly enough—she would be an asset to anyone seeking a reliable, innovative and highly capable virtual assistant.

Sarah Singer

Former Program Manager at DoGood Volunteers Ltd

Let's start working together! If you think Proactiva can be your virtual ally, contact us via email or fill in the form below. I look forward to connecting with you!

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